Customer Service Ambassador

2 weeks ago


Watford, Hertfordshire, United Kingdom Rapport Guest Services Full time
Role Responsibilities

The Customer Service Ambassador is responsible for delivering exceptional client care and personal service to all stakeholders in clients' businesses, including visitors and associates.

  • Support the Events Coordinator with event planning and execution
  • Manage meeting room bookings and ensure smooth operations
  • Host clients and provide high-level service
  • Respond to queries from the shared mailbox in a timely and professional manner
  • Collaborate with the wider team to achieve shared goals
  • Assist with room setup and catering requirements as needed
  • Host the Learning and Development suite


The Ideal Candidate

Our ideal candidate is a passionate and customer-focused individual with strong communication skills. They are a team player who thrives in a fast-paced environment and is flexible and adaptable to change.

Key Requirements

• Strong customer service background
• Ability to work independently
• Strong time management and organizational skills
• Proficiency in Microsoft Office
• High level of attention to detail

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