Learner Engagement and Enrolment Coordinator
2 days ago
We are looking for a highly motivated Learner Engagement and Enrolment Coordinator to join our team in Birmingham. As a key member of our central team, you will play a crucial role in guiding learners from their initial inquiry to successful enrolment.
This is an excellent opportunity to develop your skills in industry knowledge, communication, and problem-solving. You will work closely with our marketing and recruitment teams to enhance our outreach efforts and provide valuable insights to improve future campaigns.
Key Responsibilities:- Engage with learners to provide timely and personalised support.
- Provide clear explanations of course options, entry requirements, funding sources, and career prospects.
- Tailor guidance to meet each learner's unique goals, qualifications, and aspirations.
- Guide learners through the enrolment process, addressing any concerns and supporting them in committing to their chosen program.
- Collaborate with our marketing and recruitment teams to enhance our outreach efforts.
- Familiarity with funding streams and skills programs.
- Excellent verbal and written communication skills.
- Ability to handle sensitive issues diplomatically and build positive relationships.
- Experience in analyzing challenges and implementing effective solutions.
- Flexible and adaptable in managing changing priorities.
Please note: Eligibility to work in the UK is required. The successful candidate will be subject to pre-employment checks, including an enhanced DBS check and satisfactory references.
Salary range: £25,000 - £35,000 per annum, depending on experience.
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