Learner Engagement and Enrolment Coordinator

2 days ago


Hay Mills, Birmingham, United Kingdom Pathway Group Full time
About the Role

We are looking for a highly motivated Learner Engagement and Enrolment Coordinator to join our team in Birmingham. As a key member of our central team, you will play a crucial role in guiding learners from their initial inquiry to successful enrolment.

This is an excellent opportunity to develop your skills in industry knowledge, communication, and problem-solving. You will work closely with our marketing and recruitment teams to enhance our outreach efforts and provide valuable insights to improve future campaigns.

Key Responsibilities:
  1. Engage with learners to provide timely and personalised support.
  2. Provide clear explanations of course options, entry requirements, funding sources, and career prospects.
  3. Tailor guidance to meet each learner's unique goals, qualifications, and aspirations.
  4. Guide learners through the enrolment process, addressing any concerns and supporting them in committing to their chosen program.
  5. Collaborate with our marketing and recruitment teams to enhance our outreach efforts.
What We're Looking For:
  • Familiarity with funding streams and skills programs.
  • Excellent verbal and written communication skills.
  • Ability to handle sensitive issues diplomatically and build positive relationships.
  • Experience in analyzing challenges and implementing effective solutions.
  • Flexible and adaptable in managing changing priorities.

Please note: Eligibility to work in the UK is required. The successful candidate will be subject to pre-employment checks, including an enhanced DBS check and satisfactory references.

Salary range: £25,000 - £35,000 per annum, depending on experience.



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