Client Success Associate

2 days ago


Harpenden, Hertfordshire, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time
Company Overview
The company is a privately owned, HR-Tech solution founded by a recognised industry leader. As a privately-owned business, we offer a unique blend of flexibility and innovation. Our market-leading solution helps enterprise businesses connect more effectively with their staff.

Salary
We are offering a competitive base salary of up to £33,000 per annum, reflecting the importance of this role in driving our growth. In addition to your salary, you will also be entitled to 25 days' annual leave plus bank holidays, allowing you to recharge and pursue your interests outside of work.

About the Role
This is an exciting opportunity to join our Client Success team as part of our ongoing expansion. As a Client Success Associate, you will play a critical role in delivering customer delight at every contact point. Your primary responsibility will be working with clients to create, implement, execute and assess business-wide employee surveys. You will use the insight gathered to work towards client objectives and grow the relationship. With a focus on customer success, you will collaborate with internal stakeholders across all departments to ensure every aspect of the customer journey is optimal.



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