Client Success Associate Lead
2 days ago
Job Description
This role involves working with clients across all departments to deliver successful customer outcomes. You will be the glue that joins together the strategy team, insight team and sales team to ensure every aspect of the customer journey is optimal.
You will use the insight gathered from employee surveys to work towards client objectives and grow the relationship.
Key responsibilities include:
- Creating and implementing employee engagement strategies
- Managing client relationships and expectations
- Working closely with internal stakeholders to achieve business objectives
Benefits:
- A base salary up to £33k
- 25 Days Annual leave plus bank holidays
- Hybrid working 3 days a week in Office
- Pension
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