Care Coordinator
4 weeks ago
At Helping Hands, we're looking for a skilled Care Coordinator to support our Registered Care Manager in delivering exceptional care and services to our customers.
The Role:
We've been supporting adults of all ages to maintain their independence since 1989. Our team is passionate about providing the highest possible standard of care, and we're committed to making a difference in our customers' lives.
As a Care Coordinator, you'll be responsible for:
- Supporting the Branch Care Manager with recruitment, business development, and ensuring we're always delivering the highest possible standard of care.
- Ensuring that customers receive the highest standards of care and support through effective allocation of staff.
- Completing direct observations and supervisions for your care teams within the correct timescales.
- Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassessing customers to ensure care plans are reflective of customers' needs and condition.
- Actively seeking new business opportunities and supporting the commercial growth of the branch.
- Ensuring that the highest levels of customer service are always provided.
About You
To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. You'll also need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level.
What's in it for you?
We offer a range of benefits, including career progression opportunities, 23 days annual leave, rising to 25 after 2 years of service, and access to our employee assistance programme.
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