Customer Relationship Lead
22 hours ago
At William Grant & Sons, we are seeking a highly skilled Customer Relationship Lead to join our team. As a key member of our supply chain management team, you will be responsible for overseeing the delivery of our supply chain strategy, ensuring consistency across customer service and customer-facing supply chain in line with agreed service and quality standards.
Main Responsibilities:- Oversee the delivery of the supply chain strategy in line with the company and business unit objectives.
- Support area leader to deliver third-party distributor demand forecast, working directly with distributors and in collaboration with the BBU through the S&OP process.
- Liaise with and work closely with our customers to manage order book and drive stability for bottling operations and our supply partners.
- Own and deliver the daily operating rhythm processes for the key markets/regions.
- Deliver proactive order book management and encourage timely order flow from customers.
- Support area leader to deliver demand management tasks required for a smooth transition of products through the different product lifecycle stages.
- Develop professional and productive relationships across all key stakeholders.
- Monitor and deliver customer service level agreements (SLAs) and liaise with all relevant teams to deliver the best possible service levels.
- Deliver data analysis as required to communicate information and aid decision making in the attainment of agreed service standards.
- Strong background in supply chain management.
- Proven experience in overseeing strategy implementation and maintaining high service and quality standards.
- Excellent customer relationship management skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- A competitive salary and benefits package.
- The opportunity to work with a leading global spirits company.
- A dynamic and supportive work environment.
- The chance to develop your skills and career in a fast-paced industry.
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Customer Relationship Manager
7 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
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Customer Relationship Manager
7 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
3 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob OverviewAs a key member of the William Grant & Sons team, the Customer Relationship Lead will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service. This role will involve overseeing the delivery of the Supply Chain strategy, ensuring consistency across Customer Service and Customer Facing...
-
Customer Relationship Manager
3 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob OverviewAs a key member of the William Grant & Sons team, the Customer Relationship Lead will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service. This role will involve overseeing the delivery of the Supply Chain strategy, ensuring consistency across Customer Service and Customer Facing...
