Customer Relationship Manager
1 week ago
Job Summary:
We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.
Key Responsibilities:
- Manage and lead a team of customer relations professionals to deliver excellent service to our customers.
- Oversee the delivery of the Supply Chain strategy in line with company and Business Unit objectives.
- Support Area Leader to deliver third-party distributor demand forecast and work closely with distributors and the Business Unit through the S&OP process.
- Liaise with customers to manage order books and drive stability for bottling operations and supply partners.
- Own and deliver daily operating rhythm processes for key markets/regions.
- Deliver proactive order book management and encourage timely order flow from customers.
- Support Area Leader to deliver demand management tasks required for a smooth transition of products through different product lifecycle stages.
- Develop professional and productive relationships across all key stakeholders to support operational performance.
- Monitor and deliver customer service level agreements (SLAs) and liaise with relevant teams to deliver best possible service levels.
- Deliver data analysis to communicate information and aid decision-making in attainment of agreed service standards.
Requirements:
The ideal candidate will have a strong background in supply chain management, with proven experience in overseeing strategy implementation and maintaining high service and quality standards. You should excel in managing customer relationships, demand forecasting, and S&OP processes, ensuring smooth operations and proactive order management.
About Us:
Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and company values. Our agile working philosophy is to "Have your best work day every day". We are open to discussing possible agile/flexible working options as part of the recruitment process.
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Customer Relationship Manager
7 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
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Customer Relationship Manager
7 days ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Relationship Manager
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
