Customer Relationship Manager
7 days ago
We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.
Key Responsibilities:- Manage near-term demand and order activity to ensure timely delivery of products to customers.
- Build and maintain strong relationships with customers to understand their needs and preferences.
- Oversee the delivery of the Supply Chain strategy in line with company and Business Unit objectives.
- Support Area Leader in delivering third-party distributor demand forecast and working closely with distributors and the Business Unit through the S&OP process.
- Liaise with customers to manage order books and drive stability for bottling operations and supply partners.
- Own and deliver daily operating rhythm processes for key markets/regions, chairing meetings and highlighting risks.
- Deliver proactive order book management and encourage timely order flow from customers.
- Support Area Leader in delivering demand management tasks required for a smooth transition of products through different product lifecycle stages.
- Develop professional and productive relationships across all key stakeholders to support operational performance.
- Monitor and deliver customer service level agreements (SLAs) and liaise with relevant teams to deliver best possible service levels.
- Strong background in supply chain management with proven experience in overseeing strategy implementation and maintaining high service and quality standards.
- Excellent customer relationship management skills with ability to build and maintain strong relationships with customers.
- Proven experience in demand forecasting and S&OP processes.
- Ability to work closely with cross-functional teams to deliver business objectives.
- Strong analytical and problem-solving skills with ability to communicate complex information to stakeholders.
We are an equal opportunities employer and welcome applications from diverse candidates. Our agile working philosophy is to "Have your best work day every day". We are open to discussing possible agile/flexible working options as part of the recruitment process.
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage near-term demand and order...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key ResponsibilitiesManage near-term demand and order activity to ensure timely...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage all near-term...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service to our customers.Key Responsibilities:Manage...
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Customer Relationship Manager
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
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Customer Relationship Manager
2 weeks ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob DescriptionTo drive business growth and excellence, we are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons.Main ResponsibilitiesDevelop and implement a regional supply chain strategy that aligns with company objectives, ensuring consistency across customer service and customer-facing supply chain.Collaborate...
-
Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
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Customer Relationship Manager
1 week ago
Bellshill, North Lanarkshire, United Kingdom William Grant & Sons Full timeJob Title: Customer Relationship LeadJob Summary:We are seeking a highly skilled Customer Relationship Lead to join our team at William Grant & Sons. As a key member of our organization, you will be responsible for managing and leading a regionally specific Customer Relations team to deliver exceptional service.Key Responsibilities:Manage and lead a team of...
