Customer Service Representative

1 month ago


Chorley, United Kingdom Fresh Perspective Resourcing Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at Fresh Perspective Resourcing. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and other communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Maintain accurate records and reports of customer interactions
  • Participate in ongoing training and development to enhance customer service skills
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in CRM software and Microsoft Office
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A competitive salary of £20,000-£25,000
  • 30 days annual leave
  • Private medical care
  • Breakfast mornings once a month
  • Social parties and team-building events


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