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Automotive Service Expert

1 month ago

Ipswich, Suffolk, United Kingdom Group 1 Automotive Full time £35,000

Service Advisor Role

We are seeking a skilled Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will be responsible for providing exceptional customer service, establishing customer relationships, and maintaining thorough product knowledge.

Key Responsibilities:

  • Meet and greet customers in a friendly and courteous manner.
  • Provide exceptional customer service, including establishing customers' onward travel arrangements and updating customers while their car is in the workshop.
  • Maintain thorough product knowledge and update your knowledge through manufacturer-led training.
  • Maintain good housekeeping standards and orderly administration of your work.

Requirements:

  • Full UK driving licence.

About Group 1 Automotive:

Group 1 Automotive is a well-established and growing company in the UK, with a wide representation of brands across America. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues dedicated to providing exceptional customer service.

We recognize that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state-of-the-art resources, comprehensive training, competitive earnings packages, and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.