Food and Beverage Team Leader

4 weeks ago


Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

About the Role:

The Food and Beverage Supervisor is a key member of our team at Mercure Cardiff Holland House Hotel & Spa. As a Food and Beverage Supervisor, you will be responsible for motivating and leading the team by example, assisting the Management team in the smooth operation of the department, and supporting and delivering training to team members.

Key Responsibilities:

  • Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively.
  • Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction.
  • Working and cooperating with colleagues to always enhance the guest experience.
  • Continually developing new knowledge and skills to ensure best practice service delivery.
  • A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.
  • Ensure the department is always prepared for business and forthcoming days service.
  • Communicating and cooperating with all colleagues in all departments.
  • Always ensuring there is a high standard of personal hygiene and personal presentation throughout the team.
  • Ensure all Health & Safety /Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management.

About Us:

Mercure Cardiff Holland House Hotel & Spa is a modern hotel ideally located in the city centre of Cardiff, with 172 spacious bedrooms. The hotel is perfectly suited for business and leisure travellers with a big conference room, excellent transport links, restaurant, and our hotel lounge, the Urban Bar & Kitchen as an ideal spot for dining and good drinks. For the relaxation and well-being of the guests, the hotel offers an 18-metre swimming pool, steam room, and jacuzzi.



  • Cardiff, Cardiff, United Kingdom Klarent Hospitality Limited Full time

    Food & Beverage SupervisorWe are seeking a skilled and motivated Food & Beverage Supervisor to join our team at Klarent Hospitality Limited. As a Food & Beverage Supervisor, you will be responsible for motivating the team and leading by example.Key Responsibilities:Assist the Management team and the Food & Beverage Manager in the smooth operation of the...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

    Job Opportunity at Mercure Cardiff Holland House Hotel & SpaWe are seeking a highly motivated and experienced Food & Beverage Supervisor to join our team at the 4-star Mercure Cardiff Holland House Hotel & Spa.Key Responsibilities:Lead and motivate the Food & Beverage team to deliver exceptional customer service and maintain high standards of food quality...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

    Food & Beverage Supervisor RoleAt Mercure Cardiff Holland House Hotel & Spa, we are seeking a skilled Food & Beverage Supervisor to join our team. As a Food & Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.Key Responsibilities:Assist the Management team in the smooth operation of the...


  • Cardiff, Cardiff, United Kingdom Village Hotels Full time

    Be Part of Our Vibrant Food and Beverage TeamAt Village Hotels, we're looking for enthusiastic and friendly individuals to join our Food and Beverage team. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring our guests have an unforgettable experience.Key Responsibilities:Provide warm and welcoming...


  • Cardiff, Cardiff, United Kingdom Celtic Manor Resort Full time

    Job Title: Food and Beverage AssociateDepartment: Food and BeverageLocation: Cardiff, CF10 1DAJob Type: Part Time PermanentHours of Work: 30 hours per week, Breakfast HoursShift Details: 5 days out of 7We are seeking enthusiastic and hospitable individuals to join our Food and Beverage Team at The Celtic Manor Resort. As a Food and Beverage Associate, you...


  • Cardiff, Cardiff, United Kingdom The Celtic Collection Full time

    Job Title: Food and Beverage AssociateDepartment: Food and Beverage – The Celtic CollectionJob Type: Part Time PermanentHours of Work: 30 hours per week, 5 days out of 7Location: Cardiff, CF10 1DAAbout the Role:We are seeking a friendly and enthusiastic Food and Beverage Associate to join our team at The Celtic Collection. As a Food and Beverage Associate,...


  • Cardiff, Cardiff, United Kingdom Village Hotels Full time

    **Be Part of Our Vibrant Food and Beverage Team**We are looking for individuals to join our fast-paced and exciting Food and Beverage team at Village Hotel Club. As a member of our team, you will work alongside an energetic and friendly team to provide excellent service to our guests.**Our Food and Beverage Team**Our Pub and Grills are at the heart of the...


  • Cardiff, Cardiff, United Kingdom Retreat Full time

    We are seeking a skilled Food and Beverage Supervisor to oversee the day-to-day operations of our Forest Retreat building, a hub of activity for our guests. The successful candidate will have experience in a fast-paced food and beverage or retail environment, with strong customer service skills and the ability to work effectively in a team.The ideal...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

    Job Opportunity: Food & Beverage SupervisorAbout the Role:We are seeking a skilled Food & Beverage Supervisor to join our team at the Mercure Cardiff Holland House Hotel & Spa. The successful candidate will be responsible for leading the Food & Beverage team and ensuring exceptional customer service.Key Responsibilities:Assist the Food & Beverage Manager in...


  • Cardiff, Cardiff, United Kingdom Haven Full time

    Deliver exceptional customer experiences as a member of our Food and Beverage Team at Haven Quay West Holiday Park.As a Takeaway Delivery Driver, you will be responsible for delivering takeaways to our guests across the holiday park, providing excellent customer service, and ensuring a safe and secure environment.What's In It For You?- Free use of our...


  • Cardiff, Cardiff, United Kingdom Mercure Cardiff Holland House Hotel & Spa Full time

    Food & Beverage Supervisor RoleWe are seeking a skilled and experienced Food & Beverage Supervisor to join our team at Mercure Cardiff Holland House Hotel & Spa. As a Food & Beverage Supervisor, you will be responsible for leading and motivating our team to deliver exceptional customer service and high-quality food and beverage experiences.Key...


  • Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    Food and Beverage Team MemberWe are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at Holiday Inn Cardiff City Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.The OpportunityAs a Food and Beverage...


  • Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    Food and Beverage Team MemberAre you passionate about delivering exceptional hospitality experiences? We're seeking a skilled Food and Beverage Team Member to join our team at Holiday Inn Cardiff City Centre.As a key member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are...


  • Cardiff, Cardiff, United Kingdom Haven Full time

    Be Part of Our Dynamic Food and Beverage Team at Quay West Holiday ParkJob Summary: We're seeking a skilled Team Member to join our Restaurant Team at Quay West Holiday Park. As a key member of our Food and Beverage Team, you'll be responsible for delivering exceptional customer service, preparing and serving food and drinks, and maintaining a clean and safe...


  • Cardiff, Cardiff, United Kingdom Village Hotels Full time

    Food and Beverage Team MemberOur teams are the heart of the action in the hospitality industry. As a member of the bar, restaurant, and M&E team, you will work with an energetic and fun team, greeting, serving, and looking after our guests to make sure they have an amazing experience. Our pubs and grills are vibrant environments where you can serve up...


  • Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    Food and Beverage Team MemberAt Holiday Inn Cardiff City Centre, we are seeking a highly motivated and enthusiastic individual to join our food and beverage team as a Food and Beverage Team Member. As a key member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that every interaction is memorable...


  • Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

    Food and Beverage Team MemberThe OpportunityWe are seeking a highly motivated and enthusiastic individual to join our food and beverage team at the Holiday Inn Cardiff City Centre. As a member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that every interaction is memorable and enjoyable.Key...


  • Cardiff, Cardiff, United Kingdom Village Hotels Full time

    Be Part of the Fun!Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we want to hear from you!As a member of our Food and Beverage team, you'll be at the heart of the action, working alongside our energetic and friendly team to...


  • Cardiff, Cardiff, United Kingdom The Celtic Collection Full time

    Job Title: Food and Beverage Service AssociateAbout the Role:We are seeking a highly motivated and enthusiastic individual to join our Food and Beverage team as a Food and Beverage Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining...


  • Cardiff, Cardiff, United Kingdom Haven Full time

    Be Part of Our Dynamic Food and Beverage TeamAs a Restaurant Team Member at Quay West Holiday Park, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. Your key responsibilities will include serving guests, taking orders, and delivering food and drinks to tables. You will also be...