Food and Beverage Team Member

5 days ago

Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time
Food and Beverage Team Member

At Holiday Inn Cardiff City Centre, we are seeking a highly motivated and enthusiastic individual to join our food and beverage team as a Food and Beverage Team Member. As a key member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that every interaction is memorable and enjoyable.

The Opportunity

We are looking for someone who is passionate about the hospitality industry and has a natural ability to engage with others. If you have a contagious enthusiasm and a sincere desire to create unforgettable guest experiences, we encourage you to apply for this opportunity.

Key Responsibilities

  • Set up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Act as the face of the business, maintaining the hotel's brand reputation by delivering exceptional hospitality service.
  • Engage with guests, take their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Create a welcoming atmosphere that puts a smile on our guests' faces.

Benefits

  • Enviable employee discounts on bedroom rates across the IHG hotel portfolio.
  • Access to the IHG Employee Room Benefit Programme across their global portfolio.
  • Shopping discounts, including groceries, fashion, travel, utilities, days out, and holidays.
  • Eye care, free legal and money advice, counseling sessions, hospital and death benefit plans, cycle to work scheme, wellbeing tips and support, fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Free meals on duty and free parking.

Ideal Candidate

  • A contagious enthusiasm and sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.
  • An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.

About Us

Holiday Inn Cardiff City Centre is a vibrant hotel located in the heart of the city, next to Cardiff Castle and the Principality Stadium. Our hotel offers 157 beautifully designed bedrooms, a modern conference center, and a range of dining options, including a main restaurant, bar, and lobby lounge serving Starbucks coffee.

We are part of LGH Hotels Management, a growing portfolio of 42 hotels throughout the UK, including globally recognized brands such as Crowne Plaza, Holiday Inn, and Best Western. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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