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CRM & Database Executive

2 months ago

London, Greater London, United Kingdom 3Search Full time
About the Role

We are seeking a highly skilled CRM & Database Executive to join our team at 3Search. As a key member of our organization, you will be responsible for shaping and defining our CRM strategy, with the ambition to grow the role into a CRM team over time.

Key Responsibilities
  • Set up and optimize automated journeys across the customer lifecycle, from onboarding to winback
  • Manage the relationship and ownership of Klaviyo, ensuring that all key features allowing for personalization are maximized
  • Responsible for content across different marketing assets, adopting a personable tone of voice
  • Drive customer retention strategies that improve Life Time Value (LTV), and reduce churn
About You

You will have worked within a D2C environment in a CRM role, with at least 4 years of experience and the ambition to grow something embryonic. Proven experience within an environment with fewer resources is essential.

We are looking for a talented individual who can bring their expertise and passion for CRM to our team. If you are a motivated and experienced CRM professional looking for a new challenge, we encourage you to apply.