Senior Financial Crime Solutions Consultant
3 weeks ago
About the Role
You will be responsible for guiding new business and existing clients through the onboarding process, helping them configure their financial crime strategy and providing expert advice on best practices.
RiskNarrative is a pioneering leader in our field, and we are looking for a skilled professional to join our team and deliver exceptional results.
Responsibilities
- Deliver bespoke onboarding requirements for new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform
- Provide expert guidance and support to customers, using your knowledge of RiskNarrative's product suite to present, analyse, and problem-solve
- Work closely with the Client Director on dedicated customer accounts to offer exceptional customer service
- Develop financial crime strategies with customers, configuring the RiskNarrative platform to meet their objectives
- Gather client requirements, documenting details and liaising with internal and external stakeholders
- Support customers through the full lifecycle of onboarding, meeting timescale requirements
Requirements
- Experience of implementing and configuring bespoke customer SaaS products
- Knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML, and Webhooks
- Excellent teamwork and communication skills, with the ability to work closely with customers at all levels
- Ability to handle multiple streams of work simultaneously and meet deadlines
- Financial Crime knowledge or experience as an analyst, investigator, or similar in at least one of the following areas: Application Fraud, Transaction Fraud, KYC, AML, Data, or Credit
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