Professional Services Consultant

4 weeks ago


Leeds, Leeds, United Kingdom LexisNexis Risk Solutions Full time

About LexisNexis Risk Solutions: We are the essential partner in the assessment of risk. Our Business Services vertical offers a multitude of solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience.

As a Professional Services Consultant, you will be part of a team that supports and delivers the onboarding and ongoing customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. You will ensure the best experience for our customers while delivering projects in a timely manner.

Your responsibilities will include delivering bespoke onboarding requirements of new business customers, using your expertise in RiskNarrative's product suite to provide valuable insight and guidance to customers, and working closely with the Client Director on dedicated customer accounts to offer a proactive and excellent customer service.

Requirements for this role include experience of implementing and configuring bespoke customer SaaS products, knowledge of using REST API for integrating SaaS platforms, and excellent teamwork and verbal and written communication skills.

Learn more about the LexisNexis Risk team and how we work.



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