Senior Financial Crime Consultant

2 weeks ago

Leeds, Leeds, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

About the Role

You will be responsible for guiding new business and existing clients through the full onboarding process, helping them configure their financial crime strategy and advising on best practices.

RiskNarrative operates as a recognized innovative leader in our field, offering a testing and exciting environment where you will work directly with customers.

Responsibilities

  • Deliver bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform
  • Use your expertise in RiskNarrative's product suite to provide valuable insight and guidance to customers, presenting, analyzing, problem-solving, training, and configuring the RiskNarrative platform
  • Work closely with the Client Director on dedicated customer accounts to offer a proactive and excellent customer service
  • Work closely with customers to develop financial crime strategies, configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives
  • Gather client requirements by asking the right questions, documenting details to configure our systems while liaising with internal and external stakeholders
  • Support and guide business customers through the full lifecycle of onboarding, meeting timescale requirements

Requirements

  • Experience of implementing and configuring bespoke customer SaaS products
  • Knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML, and Webhooks
  • Demonstrate excellent teamwork and verbal and written communication skills, ability to work closely with customers at all levels, investigator to C-Suite
  • Ability to handle multiple streams of work simultaneously
  • Ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service
  • Financial Crime knowledge/experience as an analyst, investigator, or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data, or Credit

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