Quality Assurance Manager
2 months ago
About the Role
We are seeking a highly skilled Quality Development Manager to join our team at Halfords. As a key member of our Quality team, you will be responsible for overseeing the development and assessment of new Halfords own brand products, ensuring they meet the highest standards of quality and compliance.
Key Responsibilities
- Develop and implement quality standards and procedures to ensure products meet customer needs and regulatory requirements.
- Collaborate with cross-functional teams to identify and address quality issues, and implement corrective actions plans.
- Provide training and support to teams to enhance quality awareness and ensure compliance with quality management systems.
- Manage and develop Motoring Quality Engineers, setting objectives, conducting appraisal reviews, and supporting individual development plans.
- Represent Halfords with external technical bodies and associations, promoting our quality standards and expertise.
- Support the Quality Management System, ensuring key areas of product development, product and factory compliance, policy, systems, processes, and data are aligned with quality standards.
Requirements
- Experience in the hard goods retailer sector, with specialist product knowledge or subject matter expertise.
- Strong understanding of customer needs and ability to develop products that meet their expectations.
- Knowledge of quality management systems, including ISO 9000.
- Excellent communication and presentation skills, with commercial acumen awareness.
About Halfords
Halfords is a leading retailer of automotive and cycling products, with a strong commitment to quality and customer satisfaction. We are looking for a talented individual to join our team and contribute to our ongoing success.
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