Quality Assurance and Improvement Specialist

2 days ago


Worcester, Worcestershire, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time
About This Role

We are seeking an experienced patient safety clinician to join our Nursing and Quality ICB Team as a Quality Assurance and Improvement Specialist.

Key Responsibilities
  • Develop, monitor, and propose measures to improve patient care and experience across the system.
  • Oversee and line manage the team to ensure strong facilitation, coordination, and management of processes in order to continuously inform and drive improvement in the quality of care across the system.
  • Collaborate with senior colleagues to refine, develop, implement, and manage quality assurance and safety and help to influence system improvement for the ICB across a wide-ranging portfolio.
Main Duties
  • In collaboration with the Associate Director for Nursing and Quality & Patient Safety Specialist, develop and consistently apply an ICB Quality Assurance and Improvement Framework for overseeing insight-led quality improvement for care delivered by commissioned providers.
  • In collaboration with provider organisations, agree a programme of quality-themed visits in order to develop insight and inform improvement in the standard of clinical care delivery within contracted and commissioned services.
  • Lead Quality team colleagues in identifying and analysing intelligence and insight metrics.
  • Help to coordinate the implementation of the NHS patient safety strategy across the ICB.
Person Specification

To be successful in this role, you will need:

  • An experienced background in a clinical setting with a relevant qualification such as RN or equivalent registered healthcare professional.
  • Senior-level management experience in a healthcare environment.
  • Experience of quality assurance and improvement methodology or processes.
  • Effective line management skills with the ability to motivate and positively influence others.
  • Ability to lead clinical reviews and learning events.
  • Experience of influencing the work and priorities of others outside of your line management or organisation, including delivering complex change programmes in a partnership environment.
Salary and Benefits

This is a rewarding opportunity to work for the NHS Herefordshire and Worcestershire Integrated Care Board, offering a competitive salary range of £60,000 - £80,000 per annum depending on experience. In addition to a generous salary, we also offer a comprehensive benefits package, including pension scheme, annual leave entitlement, and access to training and development opportunities.



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