Customer Service Manager

7 days ago


Colchester, Essex, United Kingdom Sodexo Full time
Job Description

We are seeking a highly motivated Customer Service Manager to join our team. As a key member of our front of house operations, you will be responsible for supervising a team of staff from the bar to busy food outlets, interacting with Armed forces personnel daily and improving quality of life.

  • Oversee teams areas to ensure they are kept tidy, clean, and to a hygienic standard.
  • Communicate efficiently with catering management and chefs to ensure teams are connected and working in sync.
  • Be a champion of health and safety practices.
  • Previous experience in a similar role with knowledge of catering operations and team leading experience.
  • Excellent customer service and communication skills.
  • Ability to motivate a team well.
  • Can work at a fast pace and adapt to change when needed.
  • Be a team player and communicate this with senior management.

What We Offer:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme for everyday or larger issues.
  • Access to a free health and wellbeing app with rewards for a healthy lifestyle.
  • The Sodexo Discounts Scheme offering great deals 24/7.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
  • Opportunities to grow and succeed throughout their career at Sodexo.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment.
  • Volunteering Opportunities to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment.
  • Competitive compensation package.
  • Full training and full protective uniform supplied.

Our Purpose:

We aim to create a better every day for everyone to build a better life for all. Our company operates in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We're a Disability Confident Leader employer, committed to changing attitudes towards disability and making sure disabled people have the chance to fulfill their aspirations.



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