Customer Service Team Member

5 days ago


Colchester, Essex, United Kingdom The Ardonagh Group Full time
About The Role

We are seeking a highly motivated Customer Service Team Member to join our dynamic contact centre team in Colchester. As a key member of our team, you will be responsible for providing exceptional customer service to our clients over the phone and via email.

Key Responsibilities
  • Manage high call volumes efficiently, meeting and exceeding performance KPIs and targets.
  • Provide great customer service, demonstrating attention to detail and a positive attitude.
What We Offer
  • A competitive salary of £23,400 per annum, with the potential to earn up to £27,400 per year with quarterly bonuses.
  • A 26-day holiday entitlement plus bank holidays.
  • The opportunity to progress your career across the entire Ardonagh Group.


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