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Customer Service Ambassador

2 months ago

Colchester, Essex, United Kingdom Iceland Full time
About Iceland

We are a fair and ethical retailer, who believe in investing in our people and making a difference. Our company values its colleagues and strives to create a supportive environment that allows everyone to grow professionally and personally.


Job Overview

We are currently looking for a Customer Service Ambassador to join our team. The role will involve working closely with customers to deliver an exceptional shopping experience and ensuring the store meets high standards of cleanliness and organization.


Key Responsibilities

The key responsibilities of this role include:

  • Providing excellent customer service by responding promptly and efficiently to customer queries;
  • Working collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment;
  • Maintaining a thorough knowledge of products and services offered by Iceland and providing accurate information to customers;

Benefits

This is a part-time opportunity offering flexible hours over 7 days a week. A competitive rate of pay (£9.50 per hour) is also available, as well as opportunities for career development and progression within the company.


Requirements

To be successful in this role, you will need to have excellent communication skills, a positive attitude, and a strong work ethic. Previous retail or customer service experience is desirable but not essential.