Customer Engagement Specialist
2 months ago
Trinity Resource Solutions is seeking a seasoned Brand Marketing Content Officer to spearhead our Loyalty and CRM marketing strategy across the UK & European business.
This is a pivotal role that requires a deep understanding of customer engagement and behaviour drivers, as well as experience with CRM marketing campaigns and processes.
The ideal candidate will have a proven track record of developing and implementing customer strategy and segmentation programmes, with a strong focus on personalisation and loyalty.
The salary for this role is $85,000 per annum, offering a competitive package for a talented professional.
Responsibilities- Loyalty Programme Development
- Develop and execute a comprehensive loyalty programme that drives customer engagement, boosts retention, and maximises sales.
- Target Audience Analysis
- Analyse target audiences to inform loyalty programme development and ensure relevance to diverse customer segments.
- CRM Strategy Execution
- Execute CRM marketing plans, managing the project calendar and updating the overall promotional direction to drive programme success.
- Collaboration with CRM Partner
- Collaborate closely with the retained CRM partner to leverage expertise and drive programme effectiveness.
- Candidate Profile
- A bachelor's degree in marketing or a related field, combined with significant experience in CRM marketing campaigns and processes.
- Skills and Abilities
- Excellent analytical and problem-solving skills, with the ability to interpret data and inform programme decisions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Experience with CRM tools and technologies, including campaign management and marketing automation software.
We provide a dynamic and supportive work environment, with opportunities for professional growth and development.
Our comprehensive benefits package includes health insurance, retirement savings, and paid time off, ensuring a healthy work-life balance.
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Austin Fraser Full timeJob Description:CV-Library is seeking a Customer Engagement Specialist to join our team in Croydon. As a Customer Engagement Specialist, you will be responsible for interacting with customers, providing product information, and promoting sales in a fast-paced retail environment.Responsibilities:Conduct product demonstrations to showcase features and benefits...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Velocity Recruitment Full timeJob Title: Customer Engagement SpecialistThe role of a Customer Engagement Specialist at Velocity Recruitment is to work with tenants in a professional and respectful manner. The primary goal is to ensure that the needs of the residents are met, and they feel confident in the services provided.Responsibilities:Build relationships with tenantsMaintain open...
-
Customer Engagement Specialist
3 weeks ago
London, Greater London, United Kingdom 3Search Full timeJob Title: Customer Engagement SpecialistEstimated Salary: £31,500 (Average of £28,000 - £35,000)We are seeking a highly organized and detail-oriented Customer Engagement Specialist to join our dynamic Customer and Marketing team in 3Search.The ideal candidate will be responsible for managing email campaigns from start to finish, including briefing, asset...
-
Customer Engagement Specialist
2 weeks ago
London, Greater London, United Kingdom Ascential Full timeJob Overview:We are seeking a highly skilled Customer Engagement Specialist to join our team in London as part of our Awards function.
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom HANDLE RECRUITMENT Full timeJob DescriptionWe are looking for a skilled Customer Engagement Specialist to join our team at Handle Recruitment. The successful candidate will have fluency in Spanish to a business level, customer engagement experience, and a passion for creative areas such as marketing, advertising, and media.Main ResponsibilitiesUse telemarketing skills to contact...
-
Customer Engagement Specialist
2 months ago
London, Greater London, United Kingdom Cvent, Inc. Full timeCvent, Inc. is seeking a highly skilled Customer Engagement Specialist to manage and execute European customer engagement marketing programs to key customer segments working closely with demand generation, client services, sales and product management teams.In this role, you will assist your customer marketing teammates and the regional field marketers...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Ascential plc Full timeJob DescriptionWe are looking for a Customer Engagement Specialist to join our team in London. The successful candidate will be responsible for developing a thorough understanding of the entry system, website, and supporting materials.This role requires a strong communicator, skilled at engaging with customers and colleagues, offering clear guidance, and...
-
Customer Engagement Specialist
3 weeks ago
London, Greater London, United Kingdom 3Search Full timeJob Title: Customer Engagement SpecialistEstimated Salary: £31,500 - £38,500 per annumLocation: London / HybridCompany Overview:We are a rapidly expanding leader in the automotive industry, dedicated to delivering excellence and innovation. Our customer-centric approach has enabled us to grow significantly over the years, and we're set to scale even...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Soul Full timeKey ResponsibilitiesWe are seeking a Customer Engagement Specialist to join our team at Soul. As a key member of our team, you will be responsible for creating data-driven customer and contact strategies to support the client's business objectives.You will work closely with the wider growth and channel owners to align to the customer strategy and develop...
-
Senior Customer Engagement Specialist
2 weeks ago
London, Greater London, United Kingdom Zendesk, Inc. Full timeZendesk, Inc. is seeking a highly skilled Senior Customer Engagement Specialist to join our team. As an Enterprise and Commercial Customer Success Specialist, you'll play a critical role in driving customer engagement and satisfaction through personalized experiences.You'll be responsible for developing and executing comprehensive customer engagement...
-
Customer Engagement Specialist
3 weeks ago
London, Greater London, United Kingdom Handle Recruitment Full timeHandle Recruitment is seeking a highly skilled and customer-focused individual to join our team as a Customer Engagement Specialist.About the PositionIn this role, you will be responsible for handling day-to-day interactions with agencies and companies entering work for our international festival of creativity. This includes managing client relationships,...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Aquent GmbH Full timeAbout the RoleAs a Customer Engagement Specialist at Aquent GmbH, you will play a critical role in building and maintaining relationships with our clients. You will work closely with our sales team to identify opportunities for growth and provide technical expertise to customers.Key responsibilities include owning launch processes, data compliance, and legal...
-
Customer Engagement Specialist
2 months ago
London, Greater London, United Kingdom FundamentalVR Full timeWe are FundamentalVR, a company changing the face of medical training and patient care with our innovative VR technology. As a leading pioneer in immersive VR surgical skills training and performance data, we are looking for a talented Customer Engagement Specialist to join our team.Your role will involve managing defined customer accounts and projects,...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Swipe Say Easy Full timeDeliver Exceptional Customer ExperiencesAs a Customer Engagement Specialist at Swipe Say Easy, you'll play a vital role in crafting personalized experiences that drive customer loyalty and advocacy.Your responsibilities will include:Core ResponsibilitiesDevelop tailored customer engagement plans to meet individual needsProvide exceptional customer service...
-
Customer Engagement Solutions Specialist
4 weeks ago
London, Greater London, United Kingdom Khoros GmbH Full timeAbout KhorosKhoros is a leading provider of customer engagement solutions, dedicated to helping brands create lasting relationships with their customers.Job DescriptionWe are seeking a highly motivated and experienced Customer Engagement Solutions Specialist to join our team. As a specialist in community solutions, you will be responsible for developing and...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Michael Page (UK) Full timeEstimated Salary: £80,000 - £100,000 per annumAbout Our CompanyMichael Page (UK) is a leading global consultancy providing business services to clients across various industries.Job RequirementsWe are seeking a Customer Engagement Specialist to join our team. The ideal candidate will have a proven track record of developing and executing effective CRM...
-
Sales and Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeJob Title: Sales and Customer Engagement SpecialistMaplecrest Ford Lincoln of Union is seeking a highly skilled and experienced Sales and Customer Engagement Specialist to join our sales team. As a key member of our team, you will be responsible for engaging with customers, addressing their needs, and delivering personalized solutions to meet their...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Chapel Down Group Full timeWe are looking for a highly skilled Customer Engagement Specialist to join our marketing team at Chapel Down Group. As a key member of our team, you will be responsible for developing and executing customer engagement strategies that drive sales growth and enhance brand visibility.The ideal candidate will have a proven track record in customer marketing,...
-
Customer Engagement Specialist
2 weeks ago
London, Greater London, United Kingdom 3Search Full timeJob OverviewWe are seeking a highly skilled Customer Engagement Specialist to join our team at 3Search. This exciting opportunity involves designing, executing, and optimising marketing automation campaigns that captivate audiences and drive engagement.The ideal candidate will have proven experience in marketing automation and campaign execution, with...
-
Customer Engagement Specialist
4 weeks ago
London, Greater London, United Kingdom Chapel Down Group Full timeJob DescriptionWe are seeking an experienced Customer Engagement Specialist to join our team at Chapel Down Group. This role will focus on developing and executing customer-centric marketing strategies to enhance brand visibility and drive sales growth.The ideal candidate will have a proven track record in customer marketing, excellent communication and...