Customer Engagement Specialist
3 hours ago
At Capita, we are committed to delivering exceptional service to our customers, and we are seeking a highly motivated Customer Engagement Specialist - Field to join our team in the Newcastle & Sunderland area. In this key role, you will be responsible for conducting door-to-door visits to properties without a registered TV licence, explaining TV licensing legislation and providing information on obtaining a TV licence.
About the Role:- You will be working closely with customers to understand their needs and provide solutions that meet their requirements.
- You will need to communicate complex information clearly and concisely, ensuring that customers fully understand the importance of TV licensing.
- You will also be responsible for maintaining accurate records of customer interactions and payments received.
We offer a competitive salary of £30,000, a company car or £3,700 annual car allowance, and a range of benefits including 23 days' holiday, a pension scheme, and access to our Employee Network Groups.
Key Requirements:- A full UK driving licence is essential for this role.
- Excellent communication and interpersonal skills are required.
- You will need to be able to work independently and as part of a team.
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Community Engagement Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vast Services: Investing in communities Full timeRole OverviewVast Services: Investing in communities seeks a highly motivated and enthusiastic Community Engagement Specialist to join our team. This exciting opportunity involves working in our Donation Centre at Springfields Retail Park, Newcastle Road.As a key member of our team, you will contribute to the organisation's vital work with vulnerable people...
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Customer Engagement Team Member
5 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cineworld Cinemas Ltd Full timeJob Description:We are seeking a Cinema and Food Experience Specialist to join our team. This role involves delivering an exceptional customer experience in our cinema and food outlets.About the Role:This role involves cash handling, food preparation, maintaining a clean and safe environment, and providing excellent service to customers. You will work...
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Customer Engagement Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full timeJob DescriptionWe are seeking a talented Customer Engagement Manager to join our team at LeoVegas UK. As a key member of our marketing department, you will play a crucial role in enhancing player engagement and driving commercial success through optimised multi-channel campaigns.Main Responsibilities:Develop and execute multi-channel CRM strategies and...
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Customer Engagement Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full timeRole Overview:As a Customer Engagement Manager at LeoVegas UK, you will play a pivotal role in driving customer engagement and loyalty through dynamic push notifications. This is an exciting opportunity to be part of a fast-paced team and contribute to the growth of our business.Key Responsibilities:Oversight of data-driven Live CRM strategies to enhance...
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Public Engagement Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Connected Voice Full timeAbout the RoleAs a Public Engagement Specialist, you will play a critical role in promoting public awareness and understanding of our research initiatives.You will work closely with our research team to develop engaging materials, coordinate events, and build partnerships with local communities.With a salary of £34,866 - £36,924 per annum, rising to...
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Customer Engagement Manager
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full timeAbout the RoleAt LeoVegas Group, we're seeking a skilled Crm Manager to join our Casino and Live Casino verticals. As a key member of our team, you'll play a pivotal role in enhancing player engagement and driving commercial success through optimised multi-channel campaigns.Your Key Responsibilities:Develop and execute data-led CRM strategies and activities...
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Community Engagement Specialist
5 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vast Services: Investing in communities Full timeAbout Churnet Sound RadioWe are a not-for-profit online radio station dedicated to entertaining, engaging, and promoting local communities in Stoke on Trent, Newcastle, Staffordshire Moorlands, and Cheshire East.Our mission is to provide high-quality content that brings people together and combat social isolation amongst rural communities. We strive to be at...
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Community Engagement Specialist
3 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Reed Full timeJob SummaryWe are seeking a dedicated professional to join our team as a Community Engagement Specialist. This role involves facilitating referrals, providing advice and guidance on gambling-related issues, and delivering training packages to educate communities on identifying harm and signposting to support services.The successful candidate will engage key...
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Customer Financial Solutions Specialist
57 minutes ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeAbout UsAt CV-Library, we are committed to delivering exceptional customer experiences and are seeking a skilled Financial Services Specialist to join our team in Newcastle. As a Financial Services Specialist, you will play a key role in educating customers on our products and services, ensuring consistently positive and engaging customer interactions.Key...
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Communication and Engagement Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cabinet Office Full timeAbout the RoleWe are seeking a skilled Communication and Engagement Specialist to join our team at the Cabinet Office. As a key member of our Communications and Engagement team, you will play a vital role in building and maintaining trust with our users, ensuring effective, open, and transparent communications.Key ResponsibilitiesDraft, create, and deliver...
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas Group Full timeAbout the RoleWe are seeking an experienced Customer Experience Specialist to join our CX Outbound team at LeoVegas Group. As a key member of our team, you will engage with customers via phone calls addressing queries related to RG/AML/RFP/Complaints.Working closely with various departments including RFP, AML, RG, CS, GDPR & Complaints, you will ensure a...
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Customer Engagement Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arvato Full time**Job Description**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. This role will involve providing exceptional service to customers, handling inquiries, and working collaboratively with colleagues to achieve business objectives.Key Responsibilities:Deliver high-quality customer service...
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Customer Experience Specialist
2 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Us Bank Full timeWe're looking for a talented Customer Experience Specialist to join our team at Us Bank. In this role, you'll have the opportunity to deliver memorable experiences to our customers through all communication channels. Our Service Level Agreements ensure that every interaction is friendly, professional, and tailored to meet customers' needs.As a Customer...
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Customer Operations Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sage City Full timeAbout Sage City:">We are a global leader in business management software and services, helping businesses to succeed.">Job Description:">We are looking for a skilled Customer Operations Specialist to join our team in Newcastle. The successful candidate will provide top-notch customer service and technical support to our business customers, ensuring they get...
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Building Maintenance Specialist
5 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nationwide Specialist Services Full timeJob Title: Building Maintenance SpecialistWe are seeking a highly skilled Building Maintenance Specialist to join our team at Nationwide Specialist Services. As a key member of our team, you will be responsible for carrying out reactive and planned building maintenance work on commercial and industrial sites throughout the UK.The ideal candidate will have...
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Sales and Customer Engagement Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BT Group Full timeRole OverviewWe are seeking a skilled Sales Advisor to join our team in North Tyneside or Gosforth. As a Sales Advisor, you will be responsible for delivering exceptional customer experiences, enhancing customers' digital lives, and discussing the right products and services to meet their needs.Key ResponsibilitiesBuild strong relationships with customers...
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Customer Experience Specialist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full timeCompany Overview:At LeoVegas UK Limited, we are passionate about delivering exceptional customer experiences that exceed expectations.We are currently seeking an enthusiastic individual to become a vital part of our team as a Customer Experience Advisor.This role will involve engaging with customers via email and ensuring that every interaction is positive...
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Digital Customer Engagement Expert
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeCompany OverviewEE is a leading telecommunications company committed to enhancing digital lives. With a focus on customer satisfaction, we strive to provide exceptional services and products.
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Makeup Specialist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeMakeup SpecialistEstimated Salary: £24,000 - £30,000 per annumAbout the RoleWe are seeking a skilled Makeup Specialist to join our team at Sephora in Newcastle. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and product expertise to our customers.As a Makeup Specialist, you will work closely with...
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Support and Engagement Agent
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time**Job Summary**We are seeking a highly skilled and customer-centric individual to join our team as a Customer Experience Support Agent. As a key member of our customer experience team, you will play a vital role in ensuring our customers receive the highest level of support and engagement.Key responsibilities will include responding to customer inquiries and...