Service Transition and Operations Lead

2 weeks ago


London, Greater London, United Kingdom Areti Group | B Corp™ Full time £70,000 - £80,000

Areti Group | B Corp™ is committed to putting people and the planet before profit, leaving the world in a better place than we found it.

As an Operational Service Excellence Specialist, you will play a critical role in achieving this mission by leading the delivery of exceptional service to our clients.

This role offers a unique opportunity to join a climate-positive tech recruitment company and make a real impact on the environment.

Key responsibilities include:

  • Defining operational readiness criteria, including service support models
  • Tracking outstanding issues or risks that need resolution before final acceptance into BAU support
  • Planning and coordinating operational support coverage for business-critical systems

Salary: £80,000 per annum

Benefits include a great benefits package, flexible working arrangements, and opportunities for professional growth and development.



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