Cloud Service Transition Director

3 weeks ago


London, Greater London, United Kingdom Amber Labs Full time

Role Overview

We are seeking a skilled Service Transition Manager with hands-on experience in Amazon Elastic Kubernetes Service (EKS) to oversee the seamless transition of IT services from development into live operations.

You will collaborate closely with technical and business stakeholders to ensure services meet operational requirements, while leveraging Amazon EKS for container orchestration.

Responsibilities

  • Lead the transition of new or changed services into production.
  • Ensure service design and transition activities align with business and operational needs.
  • Manage risks and issues associated with service transitions.
  • Oversee the deployment and management of containerized applications on Amazon EKS.
  • Collaborate with cloud and DevOps teams to ensure efficient Kubernetes cluster operations.

Requirements

  • Experience in Service Transition Management within large-scale, complex environments.
  • Strong understanding of ITIL service management frameworks, particularly in service transition.
  • Proficiency in cloud platforms (AWS preferred) and microservices architecture.
  • Excellent stakeholder management and communication skills.
  • Experience in DevOps practices and tools such as CI/CD pipelines.

Working at Amber Labs

We are committed to fostering an inclusive and equitable workplace for all.

Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times.

Estimated Salary

The estimated annual salary for this role is £90,000 - £120,000 depending on experience.



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