Customer Services Team Leader
4 weeks ago
About the Role:
The Customer Care Team Leader will be a key member of the leadership team, responsible for the daily running of the customer services department. This role will require strong operational management skills, as well as the ability to champion efficiency and drive results.
Key Responsibilities:
- Manage the daily operations of the customer services team
- Champion efficiency and drive results
- Support the Careline365 brand and values
- Develop and implement process improvements
- Collaborate with the leadership team to drive business objectives
About the Company:
Careline365 is a leading national personal alarm provider, dedicated to providing solutions that enable the ageing population and those who are vulnerable to enjoy better and safer lives. With a strong focus on innovation and customer care, we are committed to delivering exceptional results and making a positive impact on our customers' lives.
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