Customer Experience Representative Apprenticeship
2 days ago
Our Team
We are a diverse and dynamic team of professionals who are passionate about delivering exceptional customer experiences. Our team is dedicated to creating a positive and inclusive environment where everyone feels valued and supported.
Your Responsibilities
As a member of our team, you will be responsible for:
- Providing exceptional customer service across various channels, including phone, email, and social media
- Resolving customer queries and addressing concerns in a timely and efficient manner
- Working closely with other teams to ensure seamless delivery of services
Your Benefits
We offer a range of benefits to support your personal and professional growth, including:
- A competitive salary of £20,280 per year, plus incentives throughout the year
- Huge discounts on EE & BT products, saving you hundreds of pounds every year
- Volunteering days to give back to your local community
- Optional Private Healthcare and Dental, for you and your family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for your family all year round
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