Customer Experience Representative Apprenticeship

2 days ago


ThornabyonTees, Stockton-on-Tees, United Kingdom EE Full time
Job Description

Our Team

We are a diverse and dynamic team of professionals who are passionate about delivering exceptional customer experiences. Our team is dedicated to creating a positive and inclusive environment where everyone feels valued and supported.

Your Responsibilities

As a member of our team, you will be responsible for:

  • Providing exceptional customer service across various channels, including phone, email, and social media
  • Resolving customer queries and addressing concerns in a timely and efficient manner
  • Working closely with other teams to ensure seamless delivery of services

Your Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • A competitive salary of £20,280 per year, plus incentives throughout the year
  • Huge discounts on EE & BT products, saving you hundreds of pounds every year
  • Volunteering days to give back to your local community
  • Optional Private Healthcare and Dental, for you and your family
  • A share scheme where you can invest in the company at a discounted rate
  • 25 days holiday with the option to buy more
  • Optional Pension scheme to protect your future
  • Critical Illness cover
  • Childcare vouchers
  • Gym membership discounts
  • Discounts off attractions for your family all year round


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