Career Opportunities in Customer Service

2 days ago


ThornabyonTees, Stockton-on-Tees, United Kingdom EE Full time
Job Overview

About the Role

We are seeking an exceptional customer service professional to join our team. As a Career Opportunities in Customer Service apprentice, you will be responsible for delivering outstanding customer experiences.

About Us

We are a leading mobile network operator with a passion for helping people achieve their full potential. We believe in creating a welcoming and inclusive environment where everyone feels valued and supported.

The Role

You will be working as part of our multi-award-winning customer service team, providing exceptional support to our customers across various channels. This will involve resolving queries, addressing concerns, and ensuring that our customers receive a personalized experience every time they interact with us.

Your Skills and Qualifications

To succeed in this role, you will need excellent communication and interpersonal skills, a strong ability to work under pressure, and a genuine passion for delivering exceptional customer experiences.

Your Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • A competitive salary of £20,280 per year, plus incentives throughout the year
  • Huge discounts on EE & BT products, saving you hundreds of pounds every year
  • Volunteering days to give back to your local community
  • Optional Private Healthcare and Dental, for you and your family
  • A share scheme where you can invest in the company at a discounted rate
  • 25 days holiday with the option to buy more
  • Optional Pension scheme to protect your future
  • Critical Illness cover
  • Childcare vouchers
  • Gym membership discounts
  • Discounts off attractions for your family all year round


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