Customer Experience Ambassador

5 days ago


ThornabyonTees, Stockton-on-Tees, United Kingdom BT Group Full time
Unlock a Rewarding Career in Customer Service

We're seeking an exceptional individual to join our team as a Retail Advisor. As the face of our brand, you'll be responsible for delivering outstanding customer experiences and building lasting relationships.

About the Role
  • Hourly rate: £12.34 plus 20% on target commission

Whether you're just starting your career or looking to take the next step, this role offers a fantastic opportunity to develop your skills and progress within the company.

Your Key Responsibilities

You will:

  • Provide exceptional customer service, responding to queries and resolving issues efficiently
  • Work collaboratively with colleagues to achieve sales targets and improve store performance
  • Maintain a high level of product knowledge and stay up-to-date with new developments
What We Offer

As a Retail Advisor at BT Group, you can expect a range of benefits that support your well-being, career growth, and financial stability.

  • A competitive hourly rate and generous commission structure
  • Online GP access for you and your family
  • Market-leading paid carer's leave and family leave policies
  • Huge discounts on EE & BT products
  • Ongoing training and development opportunities
  • Season ticket travel loan and volunteering days
Join Our Team

At BT Group, we pride ourselves on creating a positive and inclusive work environment where everyone feels valued and supported. If you're passionate about delivering exceptional customer experiences and eager to grow your career, apply now



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