Customer Experience Ambassador
4 weeks ago
**About Us**
At SSP, we're proud to be a global food travel expert, with over 500 brands under our belt. From our own creations like Upper Crust, Millie's Cookies, Café Local, and Beer House to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog, we have something delicious for everyone.
Whether you're flying, taking a train, or just passing by, we're committed to providing the best food and drink options for our customers.
**Your Role**
As a Customer Experience Ambassador, you'll be responsible for engaging with customers, ensuring a clean, safe, and welcoming environment, collaborating with team members to ensure smooth and efficient operations, and bringing our SSP values to life.
**Benefits**
We're proud to offer a range of benefits that make us stand out from the crowd.
* 75% discount on your meal while on shift
* Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK
* Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units
* Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
* Flexible Scheduling: To accommodate various lifestyles, we're promoting work-life balance
* Continuous Growth: Access award-winning training, apprenticeships, and development programs to enhance your skills and advance your career, Duty Manager Development Programme
* Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
* Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability, and many more
* Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition
* Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, and more
**What You'll Get**
As a Customer Experience Ambassador, you'll receive a competitive pay rate of £11.44 per hour, plus the benefits mentioned above. You'll also have the opportunity to work in a dynamic environment with a team of like-minded individuals who share our passion for delivering exceptional customer experiences.
If you're passionate about food and travel and want to be part of a company that's committed to making a difference, apply now for the Customer Experience Ambassador role and start the best part of your journey with SSP.
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