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Customer Service Representative

1 month ago


ThornabyonTees, Stockton-on-Tees, United Kingdom Asda Stores Ltd Full time
About the Role

We are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering exceptional customer service and ensuring the efficient running of our stores.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues across various departments to achieve sales targets and deliver a great online shopping experience.
  • Develop and maintain a thorough knowledge of our products and services, using this expertise to make recommendations and provide a personalized shopping experience for customers.
  • Contribute to the maintenance of a clean, safe, and welcoming store environment, adhering to company standards and guidelines.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with company policies and procedures.
What We Offer

As a Service Colleague at Asda Stores Ltd, you will enjoy a competitive salary, opportunities for career progression, and a comprehensive benefits package. We are committed to supporting the development of our colleagues, providing a positive and inclusive work environment that fosters growth and success.

Requirements
  • Naturally friendly and enthusiastic approach to customer service.
  • Ability to work collaboratively as part of a team, adapting to changing priorities and deadlines.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.