Medical Receptionist

9 hours ago


Leicester, Leicester, United Kingdom East Park Medical Centre Full time

We are seeking a highly proficient Medical Receptionist to join our team at East Park Medical Centre. This role involves maintaining a professional reception area, answering telephone calls, providing information and assistance to patients, and assisting with clerical duties.

Responsibilities:
  • Respond to inquiries from patients, doctors, and the general public in person, by telephone, and via the Internet.
  • Provide general information regarding hours of operation, location, and medical services offered.
  • Answer questions and forward messages to other staff.
  • Greet patients by name when they arrive for their appointments.
  • Keep an accurate record of appointments and take messages for patients.
  • Answer phones, screen calls, and direct them appropriately.
  • Gather information about patient's condition.
  • Maintain strict confidentiality.
  • Additionally, proficiency in one or more Asian languages is desirable.

The estimated salary for this role is £12,000 - £15,000 per annum, depending on experience. The expected working hours are no more than 20 per week, Monday to Friday, and benefits include a company pension.



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