IT Team Lead
2 days ago
Are you a motivated and organized individual looking for a challenging role in IT support? We have an exciting opportunity for a Technical Service Supervisor to join our team at Harrogate and District NHS Foundation Trust.
About the RoleThis is a fantastic opportunity to work with a talented team of professionals who are passionate about delivering exceptional service to our patients and staff. As a Technical Service Supervisor, you will be responsible for leading the Desktop Support team to implement, manage, and support our computer systems, network, and telecommunication systems.
You will provide expert technical guidance, mentor junior staff, and ensure that operational processes are followed and required documentation is completed. Your attention to detail and analytical skills will enable you to identify trends and implement measures to improve service delivery.
We are looking for someone with strong leadership skills, excellent communication, and problem-solving abilities. If you have experience in IT support and management, this could be the perfect opportunity for you to take your career to the next level.
Key Responsibilities:
- Lead the Desktop Support team to implement, manage, and support computer systems, network, and telecommunication systems.
- Provide expert technical guidance, mentor junior staff, and ensure operational processes are followed.
- Analyze trends and implement measures to improve service delivery.
- Ensure standards of performance are maintained across staff, systems, and security.
- Liaise with service users and departments in an advisory capacity on IT issues.
- Implement strategies to enhance desktop support and service desk services.
To be successful in this role, you will need:
- A strong background in IT support and management.
- Excellent leadership, communication, and problem-solving skills.
- Ability to analyze trends and implement improvements.
- Experience working with IT systems, network, and telecommunication systems.
- Familiarity with Windows operating systems and hardware.
As a reward for your hard work, you can expect a competitive salary of £37,338 - £44,962 per annum, depending on your experience. You will also receive a comprehensive benefits package, including pension scheme, health insurance, and opportunities for professional development.
So why not apply today and take the first step towards an exciting new career with Harrogate and District NHS Foundation Trust?
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