Store Operations Manager
2 days ago
About the Role
">- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during duty shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPIs.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Tenbury Wells.
- Adhering to all company policies and procedures and processes.
Key Requirements
">- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What We Offer
">- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: 50p/h plus bonus opportunity, 5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support - access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
About Us
">We are A.F. Blakemore & Son Ltd, a dynamic and innovative retail, wholesale and foodservice business committed to delivering exceptional customer experiences and staying at the forefront of industry trends.
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