Hospitality Service Lead

21 hours ago


WellsnexttheSea, Norfolk, United Kingdom Punch Pubs Full time
Job Overview: Punch Pubs seeks an accomplished Hospitality Service Lead to oversee daily pub operations. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing staff performance, and maintaining high standards of service. Our ideal candidate will possess excellent leadership skills, a strong work ethic, and a genuine passion for the hospitality industry.

Responsibilities:
  • Lead by example, demonstrating exceptional customer service skills and a positive attitude.
  • Develop and implement strategies to improve staff performance and productivity.
  • Monitor and maintain high standards of service, cleanliness, and safety within the pub.
  • Collaborate with colleagues to achieve business objectives and drive sales growth.
  • Participate in staff training and development programs to enhance skills and knowledge.

Benefits: Competitive salary (£30,000 - £35,000), comprehensive benefits package, opportunities for career advancement, and ongoing training and development.

This is a fantastic opportunity for a motivated and ambitious individual to join our team and take their hospitality career to the next level.

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