Retail Team Leader

1 month ago


Bristol, Bristol, United Kingdom Disabled Workers Co-operative Full time

Job Title: Retail Team Leader

Job Summary:

We are seeking a highly motivated and experienced Retail Team Leader to join our team at Scope's Bedminster shop. As a Retail Team Leader, you will be responsible for leading the shop team and volunteers, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  1. Lead and motivate the shop team and volunteers to achieve sales targets and provide excellent customer service.
  2. Develop and implement effective sales strategies to drive growth and increase customer engagement.
  3. Manage stock levels, maintain a visually appealing shop display, and ensure a smooth customer experience.
  4. Deputise for the Shop Manager in their absence and take responsibility for running the shop.

About You:

To be successful in this role, you will have:

  1. Proven experience in a retail or customer service environment.
  2. Excellent leadership and communication skills.
  3. A passion for retail and a creative eye for shop displays.
  4. A commitment to delivering excellent customer service and driving sales growth.

What We Offer:

Scope is a disability equality charity that offers a range of benefits, including:

  1. 35 days annual leave.
  2. Flexible working arrangements.
  3. A company pension scheme.
  4. Excellent training and career development opportunities.
  5. A strong colleague network and wellbeing incentives.

Equality, Diversity, and Inclusion:

At Scope, we are committed to creating a workplace that is inclusive and respectful of all individuals. We welcome applications from disabled people and people with impairments, conditions, and access needs.



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