Retail Sales Team Leader

2 months ago


Bristol, Bristol, United Kingdom EE Retail Full time
Role Overview

We are seeking a highly motivated and experienced individual to join our team as a Senior Retail Customer Advisor in Bristol Cribbs Causeway. As a key member of the leadership team, you will play a crucial role in driving sales growth, delivering exceptional customer experiences, and supporting the development of our retail staff.

About the Role

This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about providing outstanding customer service, and has a strong ability to motivate and inspire their colleagues. You will be responsible for leading by example, setting high standards, and fostering a positive and inclusive team culture.

You will have the opportunity to work closely with your manager and other senior colleagues to develop and implement strategies that drive business results, improve customer satisfaction, and enhance the overall retail experience.

Key Responsibilities
  • Drive sales growth and meet or exceed targets
  • Provide exceptional customer service, ensuring customers feel welcome, valued, and supported
  • Mentor and coach junior team members, helping them to develop their skills and knowledge
  • Contribute to the development of new initiatives and ideas that improve the customer experience
Benefits
  • Competitive salary: £26,929 plus commission
  • Ongoing training and development opportunities
  • Generous holiday entitlement and flexible working arrangements
  • Access to exclusive discounts on EE and BT products
  • Volunteering days and optional private healthcare and dental plans
About EE Retail

EE Retail is a dynamic and innovative company that values its employees and strives to create an inclusive and supportive work environment. We are committed to delivering exceptional customer experiences and making a positive impact on our communities. If you are passionate about retail, customer service, and leadership, we would love to hear from you



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