Retail Store Leader
1 week ago
Key Responsibilities:
- Lead a team to deliver exceptional retail experiences for guests on board.
- Drive sales and profit targets while maintaining high customer service standards.
- Set an example for the team by demonstrating strong leadership and work ethic.
- Identify and deliver training requirements to enhance team performance.
- Develop and maintain relationships with clients through events and product knowledge.
- Maintain the highest standards in both shop floor and back office operations.
Requirements:
- Proven experience as a Retail Manager or Assistant Manager, preferably with experience at sea.
- Motivated leader who can drive sales targets and exceed expectations.
- Excellent customer service and sales skills, with strong communication and interpersonal abilities.
- Proven public speaking skills and ability to showcase luxury items.
- Adaptable and able to work in a high-pressure environment.
- Strong leader and team player with commercial acumen and goal orientation.
- Highly competent in store and HR processes, including sales reports, loss prevention, audits, appraisals, and disciplinaries.
- Excellent numeracy and literacy skills.
What We Offer:
- Competitive salary and generous commission structure.
- Accommodation and meals on board.
- Necessary visas and seafaring documents to work at sea.
- Dedicated in-house training across sales, product, and brand.
- Guidance, support, and development from the central office team.
- Contract role with flexible working and living arrangements.
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