Customer Service Representative
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Cpl Life Sciences. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving complaints and issues in a timely and professional manner.
Key Responsibilities:- Provide initial triage of complaints from all channels and serve as the first point of contact with customers
- Ensure accuracy of data from customers to make the initial identification of the complaint code
- Conduct data entry and coordination of work through the appropriate channels as determined by established business rules
- Handle escalations for complex complaints and serve as a subject matter expert in designated products
- Spanish fluent speaking and writing skills
- High school diploma or equivalent required; college or a 2-year associate degree preferred
- Experience in a quality environment or customer service support role, preferably in a healthcare setting
- Strong attention to detail, critical thinking, and ability to work independently with minimal direction
- High quality customer service skills and ability to express ideas clearly in both written and oral communications
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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Customer Service Representative
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Marlow, United Kingdom Techtronic Industries - TTI UK Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Techtronic Industries - TTI UK, we are seeking a highly skilled Customer Service Representative to join our Operations department. As a key member of our Customer Service, Business to Consumer team, you will be responsible for working with customers to resolve...
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Customer Service Representative
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Marlow, United Kingdom Techtronic Industries - TTI UK Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Techtronic Industries - TTI UK, we are seeking a highly skilled Customer Service Representative to join our Operations department. As a key member of our Customer Service, Business to Consumer team, you will be responsible for working with customers to resolve...
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Customer Service Representative
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Marlow, United Kingdom Partner Retail Services Full time{"title": "Customer Service Representative", "content": "Job SummaryPartner Retail Services is seeking a skilled Customer Service Representative to join our team. As a key sales channel, you will be responsible for delivering exceptional customer experiences while working towards multiple KPIs.Key ResponsibilitiesProvide multi-channel support via phone...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Marlow, United Kingdom Partner Retail Services Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Partner Retail Services.Key Responsibilities:Provide exceptional customer service through various channels, ensuring a seamless and satisfying experience for our clients.Work closely with our sales team to identify...
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Customer Service Representative
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Customer Service Representative
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Marlow, United Kingdom Cpl Life Sciences Full timeJob SummaryCpl Life Sciences is seeking a highly skilled Customer Service Representative - Spanish Speaking to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving complaints, and ensuring customer satisfaction.Key ResponsibilitiesComplaint Intake and...