Family Support and Case Management Officer
2 months ago
Job description
About the position:
This role involves collaborating within a designated region under the guidance of the Additional Learning Needs (ALN) Casework Manager, assisting a network of educational institutions and support settings.
As a Family Liaison Officer, you will offer assistance and direction to families of children and young individuals with Additional Learning Needs. It is essential to ensure compliance with all statutory timelines concerning the development of the Individual Development Plan (IDP).
About you:
Possessing experience in engaging with various professionals and external organizations is crucial. A solid understanding of both external and internal policies and practices related to Additional Learning Needs is required. You should demonstrate a commitment and passion for this service area, coupled with a strong motivation to achieve better outcomes for families.
Your responsibilities:
- Provide families with relevant information and guidance on various matters concerning Additional Learning Needs, including referrals to appropriate agencies.
- Ensure that parents, guardians, and children are central to all planning and review processes.
- Act as the primary contact for families associated with the service within the designated region.
- Coordinate all necessary advice and reports to support informed decision-making within ALN panels.
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