Enterprise Integration Strategist
2 weeks ago
At DTCC, we are at the forefront of innovation in the financial markets. Our team is committed to helping employees grow and succeed.
Premium Compensation
We offer a competitive base salary of $120,000 per year, including a comprehensive benefits package and generous paid time off. Our hybrid model provides a flexible work environment with 3 days onsite and 2 days remote.
About this Role
This Enterprise Integration Strategist position plays a crucial role in our Integration Management team, working closely with Report Hub clients to understand their technical infrastructure and functional use of the RDS service. As a trusted advisor, you will partner with clients to adopt new functionality, identify efficiency opportunities, and provide support on critical issues.
Your Key Responsibilities
- Lead or coordinate the implementation of Report Hub projects driven by regulatory changes or company initiatives.
- Drive support for Level 1 and Level 2 teams, ensuring timely resolution of client issues.
- Track product-related functionality releases, providing updates and guidance on implementation, and validating proper client adoption through formal testing.
- Communicate with internal stakeholders on client feedback and overall solution health, highlighting ongoing initiatives, defects, and new functionality.
- Manage Services Implementation Governance, overseeing integration operational best practices, feasibility analysis, complex issue root cause analysis, and continuous process improvements review.
Requirements
- Bachelor's degree preferred or equivalent experience.
- Minimum of 6 years of related experience, with extensive client-facing experience and proven ability to manage client expectations.
- Strong understanding of end-to-end Institutional post-trade Derivatives lifecycle and working knowledge of relevant regulations.
- Experience with similar business applications, such as Power BI, Salesforce, and MSPP.
We Offer Top-Class Training and Development
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