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Vaccine Sales Executive
1 month ago
At Inizio Engage XD, we are seeking a highly motivated and results-driven Vaccine Sales Executive to join our team. As a key member of our sales team, you will be responsible for generating sales for our client's influenza portfolio within Primary Care.
Key Responsibilities:- Provide exceptional customer support service, processing all inbound calls, orders, and proactive promotion of products or services.
- Respond to incoming calls, emails from customers, and answer enquiries regarding product information, pricing, supply updates, deliveries, and proof of delivery requests.
- Handle queries and complaints, provide solutions, and follow up to ensure resolution on a timely basis and to the satisfaction of the customer.
- Analyse and interpret customer account data to determine the level of customer service, proactively identify future customer needs, and align these against potential Seqirus offerings.
- Generate sales leads to be followed up by the Contact Centre or Field-based sales teams as appropriate.
- Maximise all customer interactions through proactively promoting Seqirus products and services to customers to drive increased product sales.
- Proactively service call target customers in line with priority listings and business drivers.
- Educated to graduate level (relevant life sciences or business/commercial course).
- ABPI – preferable to have upon commencing role, if not must have obtained within one year of commencing role.
- Confident IT user.
- Evidence of good written and spoken English.
- Demonstrable track record in achieving business-related targets.
- Positive customer service attitude.