Aftermarket Services S&op Leader

5 months ago

AshbyDeLaZouch, United Kingdom Baker Hughes Full time

Manage the aggregation of the demand plan process across aftermarket product categories and, producing bath a short term (S&OE) and a rolling 12-18 (S&OP) month estimate of unconstrained future demand in units.
- Conduct rough cut capacity and scenario planning to be able to validate and present data and analytics to facilitate decision making.
- Support the development, monitor and revise production and sourcing plans, in the short and long term, to optimise the use of manpower, equipment and financial resources while meeting the needs of customers.
- Prepare data and material for monthly S&OP/S&OE meetings that will facilitate decisions around equipment, labour and all other resources needed to support demand over the short and long term planning horizons.
- Assist in the documentation of assumptions incorporated in the demand and supply plan and validate past assumptions.
- Coordinate and facilitate the monthly S&OP meetings to achieve the demand plan consensus including strategic, product, sales, and marketing activities as well as supply plan balance and constraints/gaps.
- Coordinate and facilitate the weekly S&OE meetings to achieve the demand plan consensus including strategic, product, sales, and marketing activities as well as supply plan balance and constraints/gaps.
- Support achieving the customer service order fulfilment objectives of >95% OTD.
- Develop support metrics, tools and reporting that will enable the services team and procurement teams to achieve these service level and inventory targets.
- Work closely with Sales and Product Development on planning/executing the activation and ramp-up for new products/service offerings as well planning/managing other product-life-cycle phases (new product to end of life).
- Evaluate inventory reports to identify slow moving and obsolete inventories and collaborate with the sales team to develop disposition plans or sales initiatives.
- Track performance metrics and analysis to identify both opportunities and potential issues within S&OP/ S&OE processes and reporting as well as those across departments; provide insights and recommendations to help improve results, be the challenging voice.
- Work closely with Sales, Tendering, Procurement and Services Operations to evaluate the demand/production plan against inventory, capacity and external factors and to create mitigation actions if needed, challenge the teams thoughts.
- Facilitate prioritising demand and/or allocating supply to a customer or region when demand exceeds supply. Drive our satisfaction to Key Customer Accounts.
- Identify significant business risks and escalate to the appropriate leadership teams.
- Ensure efficient communication across functional teams for any trends, drivers, and takeaways in a clear and concise manner.
- Support the link between New Build to Aftermarket opportunities.
- Continually improve processes to gain cost efficiencies across the aftermarket business.
- Other duties as assigned.

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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