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Aftermarket Services Operations Leader

7 months ago

AshbyDeLaZouch, United Kingdom Baker Hughes Full time

**Aftermarket Services ROW Operations Leader**

**Join our Team**

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Our innovative technologies and services are taking energy forward Making it safer, cleaner and more efficient for people and the planet.

**Partner with the best**

You will be ensuring compliance with standards, continuous development of people and processes, effective management of budget and resource while ensuring the team has the processes and tools they need to deliver on professional services project commitments.

You will develop the year plan for your function, on the basis of the strategic plan for the whole unit, while participating in discussions about the future of the business.

You will be responsible for:

- Handling complex medium project for Field Service, Repair, Spare parts project for Aftermarket rush Business in EMEA area.
- Achieving customer satisfaction and business targets in terms of Revenues, Margin, Cash collections.
- Leading a Project managers team and process leaders, providing guidance and advice across the region.
- Having a deep understanding of financial data associated with the business and working with multiple businesses and teams to gather process and system data for integrating into a centralised service management system.
- Leading Field Service Engineers team in CZ, NL, UK.
- Presenting project plans, technical roadmaps, risks and recommendations to senior business leaders within technical space, including partner technical teams.
- Collaborating with commercial team to execute growth strategies defining hiring strategy, cost optimization, margin expansion.

**Fuel your passion**

To be successful in this role you will:

- Have a Bachelors degree from accredited university or college, or equivalent experience.
- Have significant experience in Business Operations, ideally in a global role.
- Have strong communication and leadership skills.
- Demonstrate ability to lead programs and projects.
- Aftermarket experience preferred.

This role will require availability to travel on short notice.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.