Technical Service Desk Professional
1 day ago
About us:
Austin Fraser is a leading provider of IT support services to businesses nationwide.
We partner with top technology vendors to deliver market-leading solutions that enhance our customers' business efficiency, customer service, and cost savings.
The role:
- As a Technical Service Desk Professional, you will be responsible for providing expert technical support to our customers.
Responsibilities:
- Install software updates and troubleshoot technical issues.
- Maintain accurate records of all technical support requests.
Requirements:
- Proven experience in IT support.
- Strong communication and problem-solving skills.
Salary: £30,000 - £40,000 per annum, depending on experience.
We offer a competitive salary, 25 days annual leave, and a commitment to diversity and inclusion. If you're passionate about delivering exceptional customer service, we'd love to hear from you.
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