Technical Service Desk Professional

1 day ago


Hitchin, Hertfordshire, United Kingdom Austin Fraser Full time

About us:

Austin Fraser is a leading provider of IT support services to businesses nationwide.

We partner with top technology vendors to deliver market-leading solutions that enhance our customers' business efficiency, customer service, and cost savings.

The role:

  • As a Technical Service Desk Professional, you will be responsible for providing expert technical support to our customers.

Responsibilities:

  • Install software updates and troubleshoot technical issues.
  • Maintain accurate records of all technical support requests.

Requirements:

  • Proven experience in IT support.
  • Strong communication and problem-solving skills.

Salary: £30,000 - £40,000 per annum, depending on experience.

We offer a competitive salary, 25 days annual leave, and a commitment to diversity and inclusion. If you're passionate about delivering exceptional customer service, we'd love to hear from you.



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