Technical Support Professional
4 days ago
About the Role: This role involves providing 2nd line support via ticketing systems, updating systems/documentation with relevant information, and working closely with stakeholders to guide system changes, fixes and developments. You will also escalate complex issues to Application Specialists where applicable and deliver training and advice on mobile and web applications.
Requirements:
- Previous experience in supporting either TotalMobile Mobilise, TotalMobile Connect or Trimble Fieldview
- Experience working with ServiceNow
- 3+ years' experience within a similar role
- Database experience- SQL/MySQL
Benefits:
- Competitive salary
- Ongoing professional development opportunities
Estimated Salary: £35,200 (based on location and industry)
Location: Hitchin (full-time onsite)
Industry: Property
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