Service Desk Technical Expert

1 day ago


Hitchin, Hertfordshire, United Kingdom Modern Networks Ltd Full time

Technical Expertise Wanted

Modern Networks Ltd is seeking an experienced Service Desk Technical Expert to join our team. As a key member of our Service Desk team, you will work closely with our customers to ensure their ICT Infrastructure operates at optimum capacity with minimal disruption to service.

Responsibilities include:

  1. Installing software updates and providing technical assistance.
  2. Participating in the maintenance of our Configuration Management Database.
  3. Collaborating with colleagues to achieve business objectives.

Why Work With Us?

At Modern Networks Ltd, we're passionate about delivering a world-class service and committed to creating career pathways for all our teams. You'll benefit from:

  • A competitive salary of £38,000 per annum (estimated based on location).
  • 25 days annual leave + bank holidays.
  • Professional development opportunities through our L&D programme for ITSM teams.
  • A supportive work environment that values diversity and inclusion.
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