Customer Experience Ambassador

3 days ago


Belfast, United Kingdom Mamas & Papas Full time

We are seeking an exceptional Customer Experience Ambassador to join our team at Mamas & Papas LISBURN concession store with M&S.

This role is perfect for those who enjoy working in a fast-paced retail environment and have a passion for delivering outstanding customer service.

As a Sales Consultant / Sales Assistant, you will be the face of our brand, responsible for providing expert product knowledge and advice to customers, ensuring they have a magical experience when shopping with us.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.

Our ideal candidate will have previous experience in a sales or customer-facing role, with a strong understanding of what drives customer satisfaction and loyalty.

In return, we offer a competitive salary of £25,000 per annum, 33 days holiday (increasing up to 40 with service), buy and sell holiday schemes, company bonus schemes, employer pension contribution from day one, significant staff discounts, ongoing offers and discounts, subsidised health and critical illness cover, support for family-related leave policies, foster care and carers leave, loss and bereavement support, menopause-friendly employer recognition and appreciation schemes, and much more

At Mamas & Papas, we're committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms. We believe that our differences make us stronger, and we're proud to be an inclusive workplace.

If you're passionate about delivering exceptional customer experiences and have the skills and qualifications to excel in this role, we'd love to hear from you



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