Customer Experience Deputy Manager

3 weeks ago


Belfast, United Kingdom Ambassador Theatre Group Full time

Customer Experience Deputy Manager

Ambassador Theatre Group is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality.

The Deputy Customer Experience Manager role is directly line managed by the Customer Experience Manager and is responsible for supporting the CEM to lead a strong Front of House operation.

You will assist in ensuring that a cost-effective and customer-focused range of services are consistently provided to the highest standards.

Please note this is a fixed-term contract of 6 months, with the possibility of extension.

Key Responsibilities:

  • Support the Customer Experience Manager to lead a strong Front of House operation
  • Ensure a cost-effective and customer-focused range of services are consistently provided to the highest standards

About Ambassador Theatre Group:

Ambassador Theatre Group is a leading live entertainment company that operates a portfolio of theatres across the UK and internationally.

We are committed to delivering exceptional hospitality and creating unforgettable experiences for our audiences.



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