Customer Service Representative

4 weeks ago


Dundee, Dundee City, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively maintain the bakery area, baking fresh goods and ensuring high-quality products are available for customers.
  • Expertly merchandise and maintain the middle aisles of Non-Food products, ensuring a visually appealing and well-stocked store.

Requirements

  • Previous experience working in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings and weekends.
  • A positive attitude, with a strong work ethic and a passion for delivering excellent customer service.
  • A smile and a friendly manner, with the ability to inspire and motivate colleagues and customers alike.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount and a pension scheme.
  • Opportunities for career progression and professional development, with a focus on supporting employees to achieve their goals.

Apply Now

If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].



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